Error reference

Search this page for the exact wording you saw in the WHMCS admin. Each entry explains what the message means and what to do next. For step-by-step fixes, see Troubleshooting.

Activation & deactivation

"GeoSync Pro activated successfully. Configure the module in Addons → GeoSync Pro."

What it means: Activation worked. GeoSync Pro set up its database tables (including the analytics table), deployed the hook loader, and created the file-integrity baseline.

What to do: Nothing's broken — go to Addons → GeoSync Pro to add your license key and configure currency mappings. See Installation.

"Activation failed: …"

What it means: Something stopped activation from completing (the message continues with the specific reason).

What to do: Check the WHMCS Activity Log for the full detail. Common causes are missing PHP requirements or a directory that isn't writable — see Requirements — then try activating again.

"GeoSync Pro deactivated. Database tables preserved."

What it means: The module was deactivated and its hook loader removed, so client-area currency switching stops. Your database tables (configuration and analytics) are kept, so a deactivate/reactivate is lossless.

What to do: Nothing, unless you meant to remove data entirely — see Uninstalling.

Admin confirmations

"Sync completed successfully."

What it means: A file sync finished and GeoSync Pro's files match their verified baseline.

What to do: Nothing. If you triggered a sync to clear a file-integrity warning, it's resolved. See Sync Status.

"Settings saved successfully."

What it means: Your changes were saved.

What to do: Nothing — carry on.

Update messages

These appear under Addons → GeoSync Pro → Settings → Update Status.

"… is published but its download is not yet available"

What it means: A new release was announced, but its installer isn't live yet. Update Now stays disabled until it is.

What to do: Wait a short while and Check for Updates again. Nothing is wrong with your installation.

"Failed to download update…"

What it means: GeoSync Pro couldn't fetch the update package.

What to do: Confirm outbound HTTPS isn't blocked by a firewall and that your license (and, for Lifetime, your Support & Updates plan) is active and authorised for this build, then retry. See Licensing.

"Backup verification failed…"

What it means: GeoSync Pro backs up files and the database before applying an update. This message means the backup couldn't be verified, so the update stopped before changing anything — your installation is untouched.

What to do: Make sure the module's directory is writable and that there's enough free disk space, then try the update again. See Updates & backups.

ionCube

GeoSync Pro is ionCube-encoded. If the ionCube Loader is missing or outdated, module pages fail to load and produce blank screens or generic PHP errors rather than formatted addon messages.

WARNING

If GeoSync Pro's admin pages don't load, ask your host to enable ionCube Loader (13.0.2 or newer; 14.4.0 recommended, and required for PHP 8.3) for your PHP version. See Requirements.