Uninstalling

Uninstalling Zoho Payments involves two approaches: deactivation (reversible — suspends checkout while preserving configuration) or file deletion (permanent removal).

Deactivate (reversible)

To stop accepting Zoho Payments without removing anything:

1. Go to Setup → Payment Gateways.
2. Find Zoho Payments in your active gateways and deactivate it.

Deactivation removes Zoho Payments from client checkout options immediately:

• Preserved configuration: Gateway credentials, API keys, and settings remain saved in WHMCS.
• Easy resumption: Re-enabling the gateway restores checkout without re-entering settings.
• Safe suspension: Ideal for temporary maintenance or gateway testing.

Temporary suspension

To suspend payments temporarily, deactivate the gateway rather than removing files. In-progress payments continue to verify and record against invoices normally.

Remove all data (irreversible)

To remove the gateway completely:

1. Deactivate it first, as above.
2. Delete the gateway files from your WHMCS root:
   • modules/gateways/zohopayments.php
   • the entire modules/gateways/zohopayments/ directory (this includes the callback and webhook files)

After deleting module files:

• Gateway list: Zoho Payments no longer appears in Setup → Payment Gateways.
• Webhook endpoint: Inbound webhook URLs immediately return 404 responses.
• Historical data: Existing invoice and payment transaction records remain untouched in WHMCS.

Delete Zoho webhook

Delete the configured webhook endpoint in your Zoho Payments dashboard to stop Zoho from sending notifications to a removed URL.

Related pages

• Backup and restore — back up before removing anything
• Installation — how to set it up again
• Licensing — pausing by license state instead of deleting