Uninstalling

You can manage or remove PhonePe for WHMCS across three levels:

• Temporary pause: Switch Sandbox Mode to Yes during maintenance windows.
• Deactivate (reversible): Disables checkout while keeping files and configuration intact.
• Complete removal (irreversible): Deactivates the gateway and removes all module files.

Deactivate (reversible)

Deactivating hides PhonePe from checkout without deleting anything:

1. Go to Apps & Integrations.
2. Find PhonePe in your active integrations.
3. Deactivate it. WHMCS asks you to confirm; PhonePe stops appearing as a payment option at checkout.

Your saved settings remain, so re-activating later restores your configuration. Existing invoices and transaction records are untouched.

Apps & Integrations → PhonePe

Temporarily disable instead

For short maintenance windows or credential updates, full removal is not required:

• Sandbox toggle: Set Sandbox Mode to Yes in gateway settings to halt live transactions while preserving test capability.
• Deactivation: Deactivate under Apps & Integrations to hide PhonePe from checkout without losing stored settings.

Remove all data (irreversible)

To remove the gateway entirely:

1. Deactivate PhonePe first (above).
2. Delete the module files from your WHMCS install:
   • modules/gateways/phonepe.php
   • modules/gateways/phonepe/
   • modules/gateways/callback/phonepe.php

Historical billing records preserved

Removing module files does not alter past billing records:

• Preserved data: Invoices, payment transactions, and gateway logs remain in the database for accounting integrity.
• Database cleanup: To remove stored credentials from WHMCS gateway tables, ensure you take a database backup first.

Delete the registered webhook URL in your PhonePe Business dashboard to prevent failed delivery attempts to the removed endpoint.

Related pages

• Backup and restore — back up before deleting anything
• Configuration — the settings you're removing
• Updating — the same files, replaced rather than removed