---
url: /relyai-acellemail/updating.md
description: >-
  Keep RelyAI current with the built-in updater — check for a new version, run
  an in-place download-verify-backup-apply update, and understand what each
  license type includes.
---

# Updating

RelyAI provides automated in-place updates from **RelyAI → Settings → Integrity & Updates**:

* **Automated cycle:** Downloads, verifies checksums, backs up configuration, and applies files.
* **Safety guarantee:** Automatically restores the prior version if any step fails.

![The Integrity & Updates tab](/relyai-acellemail/img/relyai-updating-panel.png)
*RelyAI → Settings → Integrity & Updates*

## Check for updates

Click **Check for updates** under **RelyAI → Settings → Integrity & Updates**:

* **Update available:** Displays **Version :v available**, **Released :date**, and a **View changelog** link.
* **Up to date:** Confirms your installation is running the latest release.
* **Connection advisory:** Displays **Could not reach the update server (…). Your plugin continues to work normally.** when servers are unreachable.

## Update now

Click **Update now** to execute the update:

1. **License check:** Re-verifies active entitlement.
2. **Download & verify:** Fetches the update and validates file integrity.
3. **Backup:** Creates a pre-update snapshot in `storage/app/relyai-backups/`.
4. **Apply:** Installs files in place with automatic rollback on error.

Confirmation prompt:

> Download and install v:v now? A backup of the current version is taken first.

Displays **Updated to v:v successfully** on completion. Alternatively, update manually by uploading the package under **Admin → Plugins → Upload Plugin**.

## What updates need (by license type)

Your current, installed version always keeps working — an update never takes away what you already
have.

* **Leased** licenses include updates for as long as the license stays active.
* **Lifetime** licenses let you keep the installed version forever; installing *new* releases
  needs an active **Support & Updates** plan.

See [Licensing](/relyai-acellemail/licensing) for how the two types differ.

## If an update won't apply

If an update cannot proceed, RelyAI reports the specific reason:

* **Expired support plan:** *Your Support & Updates plan has expired or is not active…* Renew entitlement and re-activate on the License tab.
* **Unreleased build:** *v:v is published but its download is not yet available — please contact support.* Release artifact is not yet available.
* **Connectivity issue:** *Could not reach the update server (…). Your plugin continues to work normally.* Temporary network issue; retry later.
* **Failed execution:** *Update failed: :reason* Download or file application failed. Previous version is auto-restored.
  More of these messages are collected on the [Error reference](/relyai-acellemail/errors).

## Related pages

* [Licensing](/relyai-acellemail/licensing) — Leased, Lifetime and Support & Updates
* [Backup and restore](/relyai-acellemail/backup-and-restore) — the snapshot taken before each update
* [File integrity](/relyai-acellemail/features/file-integrity) — the integrity checks on the same tab
* [Error reference](/relyai-acellemail/errors) — the full update message list
* [Troubleshooting](/relyai-acellemail/troubleshooting) — when an update won't install