---
url: /relyai-acellemail/settings.md
description: >-
  A tab-by-tab reference for RelyAI's Settings screen — Engines & Keys, Feature
  Flags, Quotas & Limits, Permissions, Brand Voice, Appearance, Advanced,
  License, and Integrity & Updates — with the key fields and defaults each
  holds.
---

# Settings reference

Everything you configure lives under **RelyAI → Settings**. A left rail lists nine tabs; this page covers what each controls, its key fields, and its defaults.

![The RelyAI Settings tabs](/relyai-acellemail/img/relyai-settings-tabs.png)
*RelyAI → Settings*

## The nine tabs at a glance

| Tab | What it controls |
| --- | --- |
| **Engines & Keys** | Providers, models, API keys |
| **Feature Flags** | Enable or disable AI capabilities |
| **Quotas & Limits** | Per-task and per-customer caps |
| **Permissions** | Read-only matrix of who can use which AI tool |
| **Brand Voice** | Global tone and forbidden words |
| **Appearance** | Chatbox launcher position and theme |
| **Advanced** | Diagnostics and log retention |
| **License** | Plugin license key and status |
| **Integrity & Updates** | Version, integrity checks, auto-update |

## Engines & Keys

The AI providers and models RelyAI calls.

| Field | Notes |
| --- | --- |
| **Name** | Label, e.g. "OpenAI GPT-4o" |
| **Provider** | OpenAI, Anthropic or Ollama |
| **Model** | Model ID for that provider |
| **Max Tokens** | Response length ceiling |
| **API key** | Placeholder `sk-… / sk-ant-… / (leave blank for Ollama)`; editing shows *"Leave blank to keep the existing key"* |

* **Test Connection:** Validates credentials (*"Testing…"* → *"Connection successful"*).
* **Default engine:** Sets the primary engine for all AI operations.
* **Customer BYOK:** Enable **Allow customers to use their own API key** to allow user-supplied keys.

See [Connect an engine](/relyai-acellemail/guides/connect-an-engine).

## Feature Flags

Independent on/off toggles for each capability:

* **Enabled by default:** Support chatbox, universal rewrite, subject A/B, and observability surfaces.
* **Disabled by default:** Agent chat, all coaches, automations, and destructive campaign/template tools.
* **Observability:** Disabling observability tabs hides UI views without stopping backend logging.

See [Feature flags and permissions](/relyai-acellemail/guides/feature-flags-and-permissions).

## Quotas & Limits

| Cap | Default |
| --- | --- |
| Per-task rate | **20/minute**, **500/hour** |
| Per-customer daily | **0 = uncapped** |

Provider-side rate limits are also respected. See [Quotas, limits and credits](/relyai-acellemail/guides/quotas-limits-and-credits).

## Permissions

Displays a **read-only matrix** of tool access per user role:

* **Introspection only:** Reflects existing AcelleMail permissions without modifying them.
* **Customer view:** Provides a **View my permissions** modal for end users when enabled.

## Brand Voice

Global copy rules applied to rewrite and generated text.

| Field | Default |
| --- | --- |
| **Tone adjectives** | *warm, witty, confident, plain-spoken* |
| **Forbidden words** | *synergy, leverage, click here, free!!* |
| **Voice sample** | *(empty)* |

Settings resolve per-user, then global, then a built-in default. See [Brand voice and appearance](/relyai-acellemail/guides/brand-voice-and-appearance).

## Appearance

Style the chatbox launcher.

| Field | Default | Other options |
| --- | --- | --- |
| **Launcher position** | bottom-right | top-right, in the top bar, beside search |
| **Color theme** | pastel violet | teal, orange, green, indigo |
| **Launcher glyph** | sparkles | chat bubble, magic wand, star, helper, bolt, brain, robot, concierge, forum |
| **Unread-dot animation** | pulse | static, hidden |

## Advanced

Advanced system tuning and runtime parameters:

* **Logging & diagnostics:** Retention duration and error logging verbosity.
* **Agent runtime limits:** Max iteration loops, execution timeouts, and confirmation/undo windows.
* **URL defence policy:** Action on invalid AI-generated links (rewrite with menu hint, strip, or flag unverified).

## License

Manage your plugin **license key and status**:

* **Key actions:** Activate, re-activate, or deactivate the key.
* **Details:** View license type, validity status, and Support & Updates entitlement. See [Licensing](/relyai-acellemail/licensing).

## Integrity & Updates

Software lifecycle and integrity management:

* **Update controls:** Displays current version, **Check for updates**, and **Update now** actions.
* **File integrity:** HMAC-SHA256 baseline tracking and auto-sync status.
* **Database snapshots:** Lists downloadable pre-update snapshots.

See [Updating](/relyai-acellemail/updating), [Backup and restore](/relyai-acellemail/backup-and-restore), and [File integrity](/relyai-acellemail/features/file-integrity).

## Related pages

* [Configuration](/relyai-acellemail/configuration)
* [Connect an engine](/relyai-acellemail/guides/connect-an-engine)
* [Feature flags and permissions](/relyai-acellemail/guides/feature-flags-and-permissions)
* [Quotas, limits and credits](/relyai-acellemail/guides/quotas-limits-and-credits)
* [Brand voice and appearance](/relyai-acellemail/guides/brand-voice-and-appearance)
* [Licensing](/relyai-acellemail/licensing)
* [Error reference](/relyai-acellemail/errors)