---
url: /relyai-acellemail.md
description: >-
  Add an AI assistant to AcelleMail — a knowledge-base chatbox and optional
  action-taking agent, universal text rewrite, a subject-line A/B generator,
  task coaches, and a full admin observability suite, all controlled and
  auditable.
---

# RelyAI for AcelleMail

RelyAI embeds an intelligent assistant and observability suite into AcelleMail:

* **For customers:** An interactive support chatbox, in-place text rewrite, and subject line generation.
* **For teams:** Contextual coaches for deliverability, segmentation, campaigns, and web forms.
* **For administrators:** Granular feature flags, rate limits, and full observability audit trails.

![The RelyAI dashboard in AcelleMail](/relyai-acellemail/img/relyai-index-dashboard.png)
*RelyAI → Dashboard*

::: info Core concepts

* **Engine:** An AI provider and model pair (e.g. OpenAI GPT-4o mini).
* **Agent:** The chatbox upgraded to execute actions via tool calling with full confirmation and undo.
* **Coach:** A task-specific advisory panel for campaigns, deliverability, segments, or forms.
* **Feature flag:** An independent toggle controlling visibility and execution for a single capability.
  :::

## Who it is for

Designed for AcelleMail operators seeking practical AI assistance without sacrificing security:

* **Granular control:** Every capability is guarded by a dedicated feature flag.
* **Safety & cost:** Rate caps prevent quota exhaustion; destructive tools require explicit confirmation.
* **Auditability:** Complete logging of requests, tool calls, and sentiment.

| Area | What it does |
| --- | --- |
| **Chatbox** | A knowledge-base support bot, or an action-taking **agent** (opt-in) that can build lists, automations and more — always with confirmation and undo |
| **Rewrite** | A sparkle (✦) popover that improves, shortens, expands or re-tones any selected text |
| **Subject A/B** | Four angle-tagged subject-line variants in the campaign editor, on demand |
| **Coaches** | Deliverability, segment, campaign and form tips panels on the relevant pages |
| **Observability** | Usage, conversations, tool-call audit (with CSV export), feedback and self-improve dashboards |
| **Control** | Multiple engines, per-feature flags, quotas and limits, brand voice, permissions, and HMAC file integrity |

## How it fits into AcelleMail

RelyAI integrates cleanly into your existing environment:

* **Sidebar navigation:** Adds a dedicated **RelyAI** section (Dashboard, Engines, Feature Flags, Observability, Settings).
* **Theme-native UI:** Mounts chatbox, rewrite popovers, and coaches through AcelleMail's UI layer.
* **Zero core modifications:** Modifies no core files, ensuring safe and direct AcelleMail updates.

::: tip Initial setup order
AI features remain inactive until you:

1. **Activate license:** Verify your key under **Settings → License**.
2. **Connect engine:** Add an API provider under **Settings → Engines & Keys**.

See [Licensing](/relyai-acellemail/licensing) and [Connect an engine](/relyai-acellemail/guides/connect-an-engine).
:::

## Where to go next

* [Requirements](/relyai-acellemail/requirements) — check your server and provider first
* [Installation](/relyai-acellemail/installation) — upload, activate, license, connect an engine
* [Connect an engine](/relyai-acellemail/guides/connect-an-engine) — OpenAI, Anthropic or Ollama
* [The chatbox](/relyai-acellemail/features/chatbox) · [Agent tools](/relyai-acellemail/features/agent-tools)
* [Settings reference](/relyai-acellemail/settings) · [Error reference](/relyai-acellemail/errors)