---
url: /geosync-pro-whmcs/backup-and-restore.md
description: >-
  How GeoSync Pro backs up before every update, restores automatically on
  failure, retains downloadable database backups, and how to roll back a
  successful update.
---

# Backup and restore

GeoSync Pro automatically backs up files and database tables before each update. This page details
backup storage locations, automatic failure recovery, database archives, and rollback steps.

## Backup before every update

Before starting any update, GeoSync Pro takes a **full backup** consisting of:

* **Files:** Complete snapshot of the `modules/addons/geosync_pro/` directory.
* **Database:** Full snapshot of GeoSync Pro's module tables.

This process runs automatically when you click **Update Now** under **Addons → GeoSync Pro → Settings → Update Status**.

## Automatic restore on failure

If an update encounters an error, GeoSync Pro triggers an **automatic restore**:

* Restores both module files and database tables from the pre-update backup.
* Returns your installation to its prior working state without manual intervention.
* Ensures failed updates are safe, non-destructive no-ops.

::: tip
Because the backup is taken first, a failed one-click update never leaves you with a half-applied
version.
:::

## Retained database backups

Following a successful update:

* **File backup:** Cleaned up automatically (older releases remain downloadable from your client area).
* **Database backup:** Retained and listed under **Update Status → Database Backups** with a **Download** link.

![Database Backups panel](/geosync-pro-whmcs/img/geosync-backup-and-restore-database-backups.png)
*Addons → GeoSync Pro → Settings → Update Status → Database Backups*

::: danger Store these privately
A retained database backup includes your **configuration and license details**. Download it only
over a secure connection and **store it privately** — never in a publicly reachable location.
:::

## Where backups are stored

Backups live in `modules/addons/geosync_pro_backups/` on your server.

* On **Apache**, web access to this directory is blocked automatically.
* On **nginx**, there's no per-directory rule, so ask your host to **deny web access** to
  `modules/addons/geosync_pro_backups/`.

::: warning
The backups directory holds sensitive data. If you're on nginx, confirm with your host that
`modules/addons/geosync_pro_backups/` is not web-accessible before relying on one-click updates.
:::

## Rolling back a successful update

There is **no one-click rollback of a successful update**. If you need to return to a previous
version, use the manual path:

1. Download the previous release archive from your client area.
2. Overwrite `modules/addons/geosync_pro/` following [manual update steps](/geosync-pro-whmcs/updating#manual-update).
3. [Contact support](/start/support) if database table restoration is required.

::: info
Rolling back is uncommon. If an update caused a problem, check
[Troubleshooting](/geosync-pro-whmcs/troubleshooting) first — most issues are resolved by a
re-sync or a configuration fix rather than a full rollback.
:::

## Related pages

* [Updating](/geosync-pro-whmcs/updating) — the one-click and manual update flows
* [Troubleshooting](/geosync-pro-whmcs/troubleshooting) — resolving update issues
* [Licensing](/geosync-pro-whmcs/licensing) — license details are part of a backup